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Transportation & Parking

Transportation

Air Transportation

The Vancouver International Airport (YVR), services more than 20 major international and regional air carriers. The city centre is approximately 30 minutes from the airport. Shuttles, taxis and limousines are readily available to transport passengers to the cruise ship terminals. See YVR to learn more.

Ground Transportation

Advanced transportation reservations are recommended when traveling from our cruise terminals to your final destination, in order to avoid potential delays on peak demand days. Canada Place and Ballantyne terminals are serviced by regular shuttles and buses to major destinations, as well as city taxis, car rental companies, limousines and public transit (Canada Place only).

Shuttle & Tours

Sightline Tours is contracted on behalf of Port Metro Vancouver to provide shuttle and tour ticketing on behalf of all licensed operators. Should you wish to purchase shuttle or tour tickets at our terminals, please visit Sightline’s ground transportation desks conveniently located at Canada Place and Ballantyne terminals. Regular shuttle service is provided from both terminals to the airport and Richmond hotels as well as downtown hotels. Regular bus service from Vancouver to Seattle's SeaTac airport and to Victoria is also available.

For further information and shuttle and tour reservations, please contact Sightline Tours at 1-866-792-8687 or visit Sightline Tours to learn more.

Car Rentals

Rental car kiosks are only available at Canada Place. They include: Avis, Budget, and National. There are no rental car kiosks at Ballantyne. Passengers need to pre-arrange pick-up or drop-off with the rental company in advance.

Public Transport

Canada Place terminal is conveniently located in the heart of downtown, right by Waterfront station which is serviced by buses, the SeaBus (to North Vancouver), the West Coast Express commuter train and the SkyTrain. The Canada Line, SkyTrain's newest line, provides rapid transit directly to Vancouver International Airport.

For public transit schedules and route planning, see TransLink to learn more.

Limousines

A limited number of limousines are available on-site. Please make arrangements directly with limousine companies for confirmed pick-up and drop-off.   Contact a Traffic Attendant at Canada Place or Ballantyne for further assistance.

Taxi Service

All taxi vehicles serving Vancouver cruise ship terminals are seven years old or newer, many of them hybrid, and drivers have completed comprehensive training courses in safe driving, customer service and assisting persons with special needs.

Our terminal signage reflects the following rates:  taxis charge a metered rate based on time and distance travelled, the approximate fare to/from the airport is approximately $30 and (inclusive of all taxes) under normal conditions. Fares from Canada Place to hotels within 3-6 blocks can range from $5-$8 and from 7-13 blocks between $8-$12. The fares to downtown hotels from Ballantyne can range from $12-$15.  A complete list of rates follows:

From Canada Place Terminal 

  • To YVR - $27-$30
  • To Downtown hotels - $5-$8
  • To Tsawwassen Ferry Terminal - $55-$60
  • To Horseshoe Bay Ferry Terminal  -  $30-$33

From Ballantyne Terminal

  • To YVR - $35-$38
  • To Downtown hotels - $12-$15
  • To Tsawwassen Ferry Terminal - $60-$70
  • To Horseshoe Bay Ferry Terminal  - $45-$55

The following cab companies service the city of Vancouver and the cruise ship terminals:

Parking

Both terminals provide parking facilities.  

Short-Term Parking Facilities

Both Canada Place and Ballantyne have plenty of short-term parking available for picking up and dropping off cruise passengers. 

Long-Term Parking Facilities

CruisePark offers off-site long term parking for passengers sailing out of both Canada Place and Ballantyne and can accommodate overheight vehicles. This service provides shuttle service to both Canada Place and Ballantyne. CruisePark (Canada Place & Ballantyne), toll free phone: 1.800.665.0050. See CruisePark to book your reservations online.  

Vinci Park operates the two-level parkade at Canada Place and offers long-term parking. Vinci Park does not provide shuttle service to Ballantyne. Vinci Park (Canada Place), phone: 1.866.856.8080 or fax: 604.684.2254. See Vinci Park to book your reservations online. 

Learn more

Contact information

Customer Service

Work 1.888.767.8826
Fax 1.866.284.4271

Address

100 The Pointe, 999 Canada Place
VancouverBC  V6C 3T4

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