Both terminals provide parking facilities.
Short-Term Parking Facilities
Both Canada Place and Ballantyne have short-term parking available for picking up and dropping off cruise passengers.
For private cars picking up passengers from the Canada Place cruise terminal, the following information clarifies where to go, which is different from where private cars drop off embarking passengers:
- Enter Canada Place ramp and speak with a Port Metro Vancouver Traffic Attendant.
- Receive parking instructions from the Traffic Attendant.
- Proceed down to the parkade.
- Take ticket from parkade dispenser. If pick up is completed within 15 minutes, parking is free.
- Drive and park on either P1 or P2.
- To access terminal, locate 1 of the 2 red elevators - in centre or west side and go to CS level.
- Find your passengers in the Public Greeting area of the Main Lobby of the Cruise Ship Terminal.
Long-Term Parking Facilities
Vinci Park operates the two-level parkade at Canada Place and offers both short- and long-term parking for regular and overheight vehicles. Vinci Park (Canada Place), phone: 1.866.856.8080 or fax: 604.684.2254. See Vinci Park to book your reservation online. There are no long-term parking facilities available at Ballentyne.
Please note: CruisePark is no longer offering long-term parking for the cruise season. Please contact Vinci Park to book your reservation online.
The Vancouver International Airport (YVR), services more than 20 major international and regional air carriers. The city centre is approximately 30 minutes from the airport. Shuttles, taxis and limousines are readily available to transport passengers to the cruise ship terminals. See YVR to learn more.
Advanced transportation reservations are recommended when traveling from our cruise terminals to your final destination, in order to avoid potential delays on peak demand days. Canada Place and Ballantyne terminals are serviced by regular shuttles and buses to major destinations, as well as city taxis, car rental companies, limousines and public transit (Canada Place only).
Shuttle & Tours
Visit our ground transportation desks, operated by West Coast Sightseeing, conveniently located at Canada Place and Ballantyne terminals to purchase shuttle or tour tickets. Regular shuttle service is provided from both terminals to the airport and Richmond hotels as well as downtown hotels. Regular bus service from Vancouver to Seattle's SeaTac airport and to Victoria is also available.
West Coast Sightseeing also offers daily sightseeing tours in and around Vancouver. They operate the Big Bus and Pink Bus hop-on, hop-off city tours and offer daily trips to Whistler, Victoria, and North Vancouver. Visit West Coast Sightseeing to view a full list of sightseeing options.
For more information call their reservations centre 604-451-1600 or email them at email@example.com
Rental car kiosks are only available at Canada Place. They include: National. There are no rental car kiosks at Ballantyne. Passengers need to pre-arrange pick-up or drop-off with the rental company in advance.
Canada Place terminal is conveniently located in the heart of downtown, right by Waterfront station which is serviced by buses, the SeaBus (to North Vancouver), the West Coast Express commuter train and the SkyTrain. The Canada Line, SkyTrain's newest line, provides rapid transit directly to Vancouver International Airport.
For public transit schedules and route planning, see TransLink to learn more.
A limited number of limousines are available on-site. Please make arrangements directly with limousine companies for confirmed pick-up and drop-off. Contact a Traffic Attendant at Canada Place or Ballantyne for further assistance.
All taxi vehicles serving Vancouver cruise ship terminals are six years old or newer, most of them hybrid, and drivers have completed comprehensive training courses in safe driving, customer service and assisting persons with special needs.
Our terminal signage reflects the following rates: taxis charge a metered rate based on time and distance travelled, the approximate fare to/from the airport is approximately $30-$35 and (inclusive of all taxes) under normal conditions. Fares from Canada Place to downtown hotels can range from $11-$13. The fares to downtown hotels from Ballantyne can range from $12-$15. A complete list of rates follows:
From Canada Place Terminal
- To Vancouver International Airport (YVR) - $30-$35
- To Downtown Hotels - $11-$13
- To Stanley Park/Vancouver Aquarium - $13-$15
- To Tsawwassen Ferry Terminal - $65-$70
- To Horseshoe Bay Ferry Terminal - $40-$45
- To Bus Depot - $13
From Ballantyne Terminal
- To Vancouver International Airport (YVR) - $40
- To Downtown Hotels - $15
- To Stanley Park/Vancouver Aquarium - $20
- To Tsawwassen Ferry Terminal - $75
- To Horseshoe Bay Ferry Terminal - $50
- To Bus Depot - $12
The following cab companies service the city of Vancouver and the cruise ship terminals: