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US Direct Process

US Direct Program / Onboard Check-in

Port Metro Vancouver, cruise lines and the Vancouver Airport Authority offer "Onboard Check-in” and “US Direct" streamlining Alaska cruise ship passenger processing and improves transit times between the Port and airport.

US Direct allows passengers arriving at Vancouver International Airport (YVR) to transfer directly to a same-day-departing cruise ship by participating in expedited immigration and customs clearance process.

Onboard Check-in allows passengers arriving on a cruise ship and flying out of YVR on the same day to transfer directly to YVR by participating in an expedited immigration and customs clearance process.

Onboard Check-in and US Direct do not apply to passengers who are planning a pre or post stay in Vancouver. Travel agents or passengers who want to take advantage of the Onboard Check-in/US Direct program should contact participating cruise lines directly.

Features and Benefits

  • Sterile and secure passenger and baggage transfer between the Port and airport. 
  • For embarking passengers, baggage is transferred direct from the plane to your ship. 
  • For disembarking passengers, baggage is transferred to ‘final’ airport destination.
  • Significantly reduced wait times for departing and arriving passengers. 
  • Expedited US / Canadian immigration and customs process. 
  • Works in conjunction with a cruise line pre-purchased bus transfer to airport / ship. 
  • 100% security screening for all passengers and baggage in a designated area for participants only.

Program Participants

Cruise Lines

Airlines

Eligibility

Passengers are eligible to participate in the Onboard Check-in program if they meet the following criteria:

Port to Airport - disembarking in Vancouver

  1. Travelling with a valid US Passport and/or valid US Permanent Resident Card. 
  2. Arriving on a cruise ship direct from a US port. 
  3. Have a flight direct to the US, same day as disembarking the ship. 
  4. Have registered for Onboard Check-in program with cruise booking or onboard ship. 
  5. In possession of cruise line bus transfer to Vancouver International Airport.

Airport to Port - embarking in Vancouver 

  1. Travelling with a valid US Passport, and/or valid US Permanent Resident Card. 
  2. Arriving into Vancouver on the same day as sailing with flight arrival no later than 2:00 pm 
  3. Flight arriving directly from the US. 
  4. In possession of a cruise line bus transfer direct to the ship. 
  5. Airline checked luggage has been securely tagged with ship tags.

Learn more

On portmetrovancouver.com

Contact information

Customer Service

Work 1.888.767.8826
Fax 1.866.284.4271

Address

100 The Pointe, 999 Canada Place
VancouverBC  V6C 3T4

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