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Port Metro Vancouver to relocate employees to Vancouver; New Westminster office to be sub-leased
12/8/2009 3:03:00 PM
Port Metro Vancouver will relocate its seven New Westminster employees to its downtown Vancouver office on December 15, 2009.
The move will enable Port Metro Vancouver to realize business efficiencies, enable employees to work together more effectively by reducing the need for travel between sites, and better facilitate the sub-lease of its Agnes Street office, much of which has remained vacant following the amalgamation of the three Lower Mainland Port Authorities in 2008.
“The Port Authority has had a business presence in New Westminster for nearly a century, and long been a supporter of community amenities such as the Fraser River Discovery Centre and events like FraserFest,” explains Robin Silvester, President and CEO of Port Metro Vancouver. “I want to assure you that we remain committed to providing superior customer service to all of our tenants and to supporting our communities along the Fraser River.”
The Port Authority has already identified a potential occupant for the space and is now working to finalize occupancy details.
After conducting a review of service delivery to tenants utilizing the New Westminster office, it was determined that Port Metro Vancouver can provide the same or better customer service to its Fraser River customers from the Vancouver office. Core customer drop-in visits averaged one customer every six to eight weeks, and customers surveyed felt meetings could be accomplished in the Vancouver office or by telephone or email.
Port Metro Vancouver will continue to meet with customers at their business location as appropriate and continues to review other options to accommodate Fraser River customers. Port employee’s direct phone number and email address remain the same while reception can now be reached at 604-665-9000.
Port Metro Vancouver is Canada’s largest and North America’s most diversified port, trading $75 billion in goods with more than 130 trading economies annually. Port activities generate 129,500 total jobs across Canada, $10.5 billion in GDP and $22 billion in economic output.