Rental car kiosks are only available at Canada Place. There are no rental car kiosks at Ballantyne. Passengers need to pre-arrange pick-up or drop-off with the rental company in advance. See Transportation & Parking to learn more.
Yes. Pacific Central Station is located at Main Street & Terminal Avenue. Contact the station at 604.640.3764 to learn more.
Short-term luggage storage is available at Canada Place terminal. See Passenger Information to learn more.
Last minute scooter and wheelchair rentals are available at Canada Place. Prior arrangements for either terminals may also be made. See Passenger Information to learn more.
There is a foreign exchange service located in the Pan Pacific Hotel Lobby at Canada Place, one floor above the cruise terminal. Other exchange services can be found throughout Downtown Vancouver. See Tourism Resources to learn more.
There is a food court in the lower level of Waterfront Centre Food court located in Waterfront Centre – adjacent to Canada Place. As well as Sightline Tours, M&M Cruise (binocular sales), Habano Cigars and snack/coffee service. At Ballantyne Terminal there is Streamers (snack bar), Sightline Tours, and M&M Cruise (binocular sales). Public pay phones are available. Taxi pickup and drop off is available. See Passenger Information to learn more.
You may contact the Canada Place security office at 604.665.9347. For items lost on the ship, you may contact the ship’s passenger agent.
Freighter cruises do not sail out of Vancouver.
You must contact the ship’s passenger agent to make those arrangements.
You may contact the cruise line directly. See Cruise Lines to learn more. For jobs at the Port, see Jobs to learn more.
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